Shipping Schedule and Rates
Email Us: ukcustserve@promega.com
Phone: (+44) 23 8076 0225
FreePhone: 0800 378994
Monday–Thursday 8:30am–5:30pm
Friday 8:30am–4:00pm
Shipping Schedule and Rates
Email Us: ukcustserve@promega.com
Phone: (+44) 23 8076 0225
FreePhone: 0800 378994
Monday–Thursday 8:30am–5:30pm
Friday 8:30am–4:00pm
Per Order
£35.00 ex. VAT
Flat-rate shipping on all standard reagent orders — coolant and cold-chain packaging included at no extra charge.
Coolant included
Instrumentation
Quoted on Request
Shipping costs for instruments are tailored to the delivery requirements. Your Account Manager will provide a quote at the time of order.
Contact your Account Manager >
Contact your Account Manager >
Your shipping rate may differ. Some accounts benefit from tailored shipping arrangements as part of their agreement with Promega. If you believe a different rate applies to your account, please contact our Customer Support Team who will be happy to confirm your specific terms.
Delivery Information
Next Working Day
Order by 17:00 Monday–Thursday or by 15:30 on Friday and receive delivery before noon the following working day, subject to geographical restrictions. We may delay shipping orders towards the end of the week to ensure products arrive in optimal condition.
Public Holidays
Orders placed on a Friday preceding a public holiday will be despatched on the next available working day.
Delivery Areas
We deliver across the UK mainland. If your delivery address falls outside standard coverage, please contact our Customer Support Team for further guidance.
Free Polystyrene Recycling
To maintain product integrity, we ship in expanded polystyrene containers. Every box includes a pre-paid returns label so you can send it back to us for recycling — at no cost to you. It's part of our commitment to reducing waste and environmental impact.
