Promega's Cookie Policy

We use cookies and similar technologies to make our website work, run analytics, improve our website, and show you personalized content and advertising. Some of these cookies are essential for our website to work. For others, we won’t set them unless you accept them. To find out more about cookies and how to manage cookies, read our Cookie Policy.

If you are located in the EEAEuropean Economic Area, the United Kingdom, or Switzerland, you can change your settings at any time by clicking Manage Cookies in the footer of our website.

Success

Thank you for verifying your email address.

Email Verification Error

There was an issue verifying your email address. Please try again or contact Customer Service.

contact Customer Service

festive-hampers-final
Log In/ Create an Account
Claim Your Hamper Form
Quick Order

Share the Joy this Season, with our Christmas Hampers. 

Claim your Christmas Hamper Gift with orders over £1500 (or €1800) and a verified online account,
between Monday 17 November 2025 to Friday 5 December 2025*.

chilworth-final-2
winchester-final-2
golden-ticket-hc-wreath
spend-under-amounts

Are you ordering under £1500 (€1800)? Look out for our Festive Golden Tickets!

Promega will be placing a Festive Golden Ticket into one delivery per day from Monday 17 November 2025 to Friday 5 December 2025.

Locate the Festive Golden Ticket in your delivery to win a Hotel Chocolat Christmas Wreath*.

How To Claim Your Christmas Hamper

step-one

Place A Qualifying Order

  • Spend £1500 (€1800) or more to qualify for The Chilworth Hamper 
  • Spend £5000 (€6000) or more to qualify for The Winchester Hamper.
step-two

Ensure You Have A Verified Online Account

  • If you don't already have one, sign up at Promega.com
  • Verify your account via confirmation email sent to you. 
step-three

Tell Us You Want A Hamper 

Once you've made your order and created an account (or checked you had one!), please submit this form to let us know you would like to claim a Hamper.
step-four

Wait For Confirmation

  • Once your order and account are verified, we'll send you a confirmation email within 2 working days
  • Your Hamper will be dispatched and on it's way to you. 

Charitable Giving On Your Behalf

If you don't wish to claim a hamper, Promega can make a donation to our nominated charity, Dementia UK on your behalf. 
charity-donations-with-euros-500-x-150-px-500-x-300-px-1-trans

How To Claim Your Charity Donation

step-one

Place A Qualifying Order

  • Spend £1500 (€1800) or more to qualify for £100 donation
  • Spend £5000 (€6000) or more to qualify for £250 donation.
step-two

Submit The Charity Donation Form

  • Fill out this form to let us know you'd prefer a Charity Donation in place of a Hamper. 
step-three

No Need For An Online Account

  • Unlike the Hamper Promotion, there's no need to create or verify an online account to opt for the charity donation! 
step-four

Confirmation of Your Donation

  • Once we receive your form, we'll process the donation and send a confirmation email within 2 days. 

Frequently Asked Questions

What do I need to do to qualify for a Hamper?
To qualify for a Chilworth Hamper, you must place a single order of over £1500 (€1800). For a Winchester Hamper, you must place a single order of over £5000 (€6000). You must also have a verified online account at Promega.com and submit this form letting us know you want a Hamper. 
How do I create and verify an online account?

To create an online account, visit promega.com and click 'create an account'. Once your account is created, you will receive an email with a link asking you to verify your account. Simply follow the instructions in the email to complete the verification process.

How To Create an Online Account
What is an online account?
An online account user account for individuals set up through promega.com. It does not affect your purchasing process or require you to opt into any marketing. You can set up your online account with your name, email address and password. 
Why do I have to create an online account?
Customers must create and verify an online account at Promega.com to qualify for a Hamper. We've introduced the online account requirement to streamline the process and ensure a smoother experience for our customers. Having an account allows us to verify qualifying orders more efficiently and it's a one-time setup that makes it simpler to claim rewards, like the Christmas Hamper, and continue enjoying future benefits with ease.  Please note, you no longer need to add a promo code to your purchase order. 
Where do I find my Sales Order Number or Purchase Order Number?

You can find your Sales Order Number or Purchase Order Number on various documents. Please click the button below to view full guidance on where to find these numbers. Please note you will need to enter your Sales Order Number and Purchase Order Number to redeem a hamper.

If after viewing the guide below, you still can't find either number, please call our Customer Support Team on on (+44) 23 8076 0225. 

Click the button below to view our handy guide 'How to Find Your Sales Order Number/ Purchase Order Number'. 

How to find your Sales Order Number/ Purchase Order Number guide
When will I receive my hamper?
Once you have placed a qualifying order, your online account have been set up and verified and you've submitted the online form, you will receive a confirmation email within 2 working days. Hampers will then be dispatched from Virgin Hampers and should arrive within 3 working days. Please note, for Republic of Ireland delivery may be longer, and will be discussed with the qualifying purchaser separately. 
Can I choose the type of hamper I receive?
No, the type of Hamper your receive is based on the value of your order. Orders over £1500 (€1800) qualify for a Chilworth Hamper, while orders over £5000 (€6000) qualify for a Winchester Hamper. 
Can I opt for a charity donation instead of receiving a hamper?
Yes! If you prefer to donate to charity instead of receiving a Hamper, you can place your qualifying order as usual and then submit a Charity Donation Form. No online account is required for this option, and we will make the donation on your behalf. 
Which charity will the donation go to?
This year, we're supporting Dementia UK. We'll make the donation on your behalf. 
Can I participate in both the hamper promotion and the charity donation option?
No, you must choose between receiving a Hamper or making a donation. If you choose the charity donation option, you will not receive a Hamper. 
Is there a limit to how many hampers I can receive?
Yes, it is one Hamper or charity donation per person and per purchase order. 
*Please review Promega UK terms and conditions for the Hamper Promotion before ordering. Offer valid on all single orders placed between 17 November 2025 and 5 December 2025 inclusive. Promega UK reserves the right to substitute with items of equivalent value and quality should the original item become unavailable. All donations are made to Dementia UK, registered charity in England and Wales (1039404) and Scotland (SC047429). Also operating in Northern Ireland. 
Choose your country

Americas

Brazil
/
Canada
/
United States
/

Pacific Asia

Australia
China
India
Japan
/
Republic of Korea
/
Singapore

Europe

Austria
/
Belgium
Denmark
(Incl. Faroe Isl. & Greenland)
Estonia
Finland
(Incl. Åland)
France
/
Germany
/
Iceland
Ireland
Italy
/
Luxembourg
Netherlands
Norway
(Incl. Svalbard)
Poland
/
Portugal
/
Spain
/
Sweden
Switzerland
United Kingdom

Manage Cookies

Necessary Cookies

We use these cookies to ensure our site functions securely and properly; they are necessary for our services to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as logging in, using a shopping cart or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of our services will not work without them. Like the other cookies we use, strictly necessary cookies may be either first-party cookies or third - party cookies.

Allow Preference Cookies

We use these cookies to remember your settings and preferences. For example, we may use these cookies to remember your language preferences.

Allow Performance/Statistics Cookies

We use these cookies to collect information about how you interact with our services and to help us measure and improve them. For example, we may use these cookies to determine if you have interacted with a certain page.

Allow Marketing Cookies

We and our advertising partners use these cookies to deliver advertisements, to make them more relevant and meaningful to you, and to track the efficiency of our advertising campaigns, both on our services and on other websites and social media.

Your Privacy Choices

Our website supports your privacy choices by allowing users in select regions to opt out of specific types of sharing/sales/use of cookies and technologies for Targeted Advertising. Visit our Privacy Policy and Cookie Policy pages to learn more about these topics.

Targeted Advertising

Deselect this checkbox to disable cookies related to targeted advertising in your Promega experience. These advertising cookies will no longer be set for this browser and device.

Note: These settings are based on necessary cookies that are placed on your device, and if those cookies are cleared or you access the website from another browser or device, advertising cookies might be reset by default in the future, from which you can opt-out.