Southampton Helix Unit

Your Helix on-site stocking unit means that you have easy, 24/7 access to the reagents and products you need. Scroll down to find out more about your unit, how to use, how to request new products and who best to speak to for advice.

Register for a Pass

New to Helix? Welcome!

Have you ever found yourself at a critical moment with a missing or expired reagent?
Our Helix on-site stocking program is there to help. Your Helix unit is customised to stock the products that you need and managed to ensure fresh products are always available.
With free shipping and automated billing, Helix saves you both time and money.
Just scan your pass and grab what you need.

How To Use

Register online for a passcard

Swipe your passcard at a Helix unit and grab what you need

Unit scans, IDs and purchases product

Inventory is updated and invoice is created

Your Helix unit can help you eliminate manual processes from your purchasing process and reduce the administrative burden of purchasing lab supplies. We offer options for integration with both marketplace and in-house eProcurement systems, and our experts are available to work directly with you to configure Helix based on your requirements.

Your Helix Price List

Click on the file below to view and/or download the Helix Price List for the University of Southampton's Helix. Please note these are subject to change.

View and Download Your Helix Price List

Need a Hand?

Got a problem? Want to add a new product to your Helix Unit? Or want to try a Free Sample? Contact your Key Account Manager.

For all Product related queries, please contact your Local Key Account Manager:

Key Account Manager, South
Stefanie Inglis, PhD
Tel: 02380 717344
E: stefanie.inglis@promega.com

If you have a question about your Helix Pass, please contact Customer Service:

UK Customer Service
Tel: (+44) 23 8076 0225
E: ukcustserve@promega.com

Already a Helix Customer?

Log into your Promega.com account to manage your Helix unit

Register For a Helix Pass

Click here to email the UK Customer Service Team who can help with Helix Pass Requests.

I Just Registered For A Pass. What's Next?

Check the inventory of your Helix unit by logging into your Promega.com account. Don't see what you're looking for? Request to add products to your Helix unit through your account or by clicking "Add to Helix" on a product page.

Go Green With Helix

Your Helix unit helps save the environment through consolidated shipments, efficient restocking plans and reduced packaging. In addition, we purchase carbon credits to offset the greenhouse gas emissions of shipping, distributing and stocking. We've offset over 900 tons of carbon dioxide by supporting projects worldwide.

Frequently Asked Questions

I think my institution has a Helix unit - how can I locate it and get access?

In your Promega.com account, you can use our Site Locator tool to find a Helix unit near you. If you do not currently have a Helix pass, you can register for one to access the unit.

What type of Helix units are available?

Promega's Helix On-Site Stocking program supports various sizes of cabinets, refrigerators and freezers. Learn more about the Helix collection here.

What if Helix doesn't stock the product I need?

You can add a new product to your unit by clicking "Add to Helix" on any product page, as long as the temperature requirements match your unit. You can also email your Key Account Manager or Customer Services at ukcustserve@promega.com to request a product addition.

How does my Helix unit know what I'm taking?

Helix units use RFID technology to identify which products are present. When an item is removed and the door is shut, the Helix unit will scan itself to identify what is no longer in stock. It will then send an invoice to the account linked to your pass.

Can a Helix unit work with our eProcurement system?

Yes - if you'd like to learn more, click here or contact eprocurement@promega.com.

For more information, read the Helix User's Manual. Read More